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USC University Hospital Concierge Services

Concierge hat and gloves.For more information, please visit the USC University Hospital online: www.uscuh.com

Located in the Main Lobby, our Concierge Desk is staffed by professionals who are available to serve patients, their families and the hospital staff. In addition to providing information about the hospital, our Concierge can offer you access to a variety of services to help make the stay of patients and their families as comfortable as possible.

To access these services, you may call the Concierge Desk at (323) 442-8787, visit the desk in our lobby, or fax your request to (323) 442-8908. The Concierge Desk is open from 7:30 a.m. to 9:00 p.m. on weekdays, and from 8:00 a.m. to 5:00 p.m. on weekends.

Below is a list of services for which the Concierge can make arrangements on behalf of a patient or a patient's family at the patient's or family's expense. 

Accommodations

  • Hotel / Long-Term Housing Reservations

Transportation

  • Transportation Arrangements (from hotel, airport or train station to and from the hospital)
  • Car Rental and Lease
  • Taxi
  • Shuttle Service
  • Airline Reservations
  • Aircraft Rental and Charter

Personal Services

  • Notary Services
  • Pre-Paid Calling Cards
  • Hairdresser / Manicurist
  • Spa Appointments
  • Errands
  • Dry Cleaning and Laundry Pick-up and Delivery
  • Alterations
  • Evening Apparel/Gown/Tuxedo Rentals

Dining

  • Referrals & Reservations
  • Take-Out and Delivery Menus

Gift Arrangement and Delivery

  • Flowers
  • Gift Baskets
  • Cards

Courier Services

  • Errands
  • Special delivery

Shopping, Recreation and Entertainment

  • Tickets & Reservations
  • Discounted Movie Tickets
  • Tickets to Concerts, Sports Events and Theater
  • Museums and Galleries
  • Shopping Information
  • Helicopter and Yacht-sightseeing and Charter
  • Attractions
  • Disneyland
  • Knotts Berry Farm
  • Universal Studios
  • Sea World
  • TV Shows
  • Los Angeles Zoo, and more
  • Fitness Club Information
  • Golf Course Information and Tee Time

Business Services

  • Rental Services for Cellular Telephone and Fax
  • Event Planning
  • Catering
  • Meeting Site Selection
  • Audio/Visual
  • Music and Entertainment
  • Relocation Services

Hotel List

We have compiled the following hotel recommendation list to meet the diverse needs of our patients and a wide range of budgets. All hotels have been visited by the Concierge and offer clean and friendly service. However, please keep in mind that the budget hotels may not meet the needs of all guests. To obtain our special rates at these hotels, please contact the USC University Hospital Concierge for assistance in making your reservation.

For your convenience, the hospital provides complimentary transportation between these hotels and our hospital. To book your hotel reservation and transportation, please call the Concierge at (323) 442-8789 or (323) 442-8500.

Downtown Los Angeles, Little Tokyo, Chinatown

BEST WESTERN DRAGON GATE INN
818 North Hill Street
Los Angeles, CA 90012
213-617-3077

L.A. ATHLETIC CLUB
431 West Seventh Street
Los Angeles, CA 90014
213-625-2211

MARRIOT DOWNTOWN
333 South Figueroa Street
Los Angeles, CA 90071
213-617-1133

OMNI HOTEL
251 South Olive Street
Los Angeles, CA 90012
213-617-3300

NEW OTANI HOTEL
120 South Los Angeles Street
Los Angeles, CA 90012
213-629-1200

REGAL BILTMORE HOTEL
506 South Grand Avenue
Los Angeles, CA 90071
213-624-1011

WYNDHAM CHECKERS
535 South Grand Avenue
Los Angeles, CA 90071
213-624-0000

Alhambra, Pasadena and South Pasadena

ALHAMBRA INN
2451 Main Street
Alhambra, CA 91801
626-284-5522

COURTYARD MARRIOTT
180 North Fair Oaks
Pasadena, CA 91103
626-403-7600

DOUBLETREE HOTEL
191 North Los Robles Avenue
Pasadena, CA 91101
626-792-2727

HILTON PASADENA
150 South Los Robles Avenue
Pasadena, CA 91101
626-577-1000

RITZ CARLTON
1401 South Oak Knoll Street
South Pasadena, CA 91106
626-568-3900

SHERATON PASADENA
303 Cordoba Street
Pasadena, CA 91101
626-449-4000

SHERATON ROSEMEAD
888 Montebello Boulevard
Montebello, CA 91700
323-722-8800

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